I ordered a vehicle back in September of 2018, took delivery of it January of 2019, and in July of 2019, had my first service visit with JLR Manhattan. So I thought now I have experienced with a few sides of JLR Manhattan, I would be able to write a better reviews.First of all was the sales experience. Jermaine Velasco was my sales rep. Had a very pleasant experience dealing with him. When the car was delivered to the warehouse, I was on a business trip and couldn't come back until 2 weeks later, he went the extra miles to hold the car for me. I subsequently had a few follow ups on registration and later a service appointment, can always get responses from him on a timely manner. He's always ready to help out. So I would wholeheartedly recommend this place and the sales experience.I also brought the car in for computer software upgrades, rep was extremely patient and friendly. They are willing to listen to me about issue descriptions and offers timely updates on the progress.Overall, a very pleasant dealership experience.
Mr. Stephen Schneir was very helpful and when he was on vacation, he continued to assist me when I emailed him. The staff was very friendly and I truly felt like royalty when I purchasing my vehicle. I will definitely recommend and go back to this dealership for ALL of my future purchases. Thanks again for the wonderful experience.
Bought two cars from frank it was the best experience you could wish for while buying a car.
I am very pleased with the service Wael Esawi provided. He's such a wonderful person and I am glad we met.
James was extremely knowledgeable about the vehicle specs and all the gadgets and made it an easy transition for us getting into our new Range rover sport. He worked diligently to get us the best deal possible and was really patient with myself and my wife. Very professional and knowledgeable. Great salesman too 🙂
The best service from Jairon Then. This place is always busy but they always manage to get to get it done.
Great experience working with Nelson Perez he was able to get my car done within a few days.
Had a great experience with Nelson my service advisor he was able to get the job done quickly for me!
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