Service manager and the staff ( Karen Casado) were courteous and responsive. Kept me apprised of status and delivered my car to my garage when completed.
I always wait for my car because I live so far. Karen and Ben helped me and my little one wanted to stay by Karen desk and she was so patient and didn't mind the mess and noise he was making. It's also nice to see Ben is promoted to Service Manager
Land Rover service is excellent thanks to Sean who is always there, car is always cleaned and on time as promised, highly recommend this dealership
Land Rover Manhattan “ROCKS”. I just picked up my new “Range Rover Sport” from Manhattan JLR. An incredible Dealership where I dealt with a knowledgeable, honest and straight shooting salesperson Zhengiz “James” Zaku as well the “non-pushy” credit manager named James Lanzarone. .. That is, I started looking for a Range Rover Sport over 7 months ago. At the beginning of my search in February I visited several local Long Island Dealerships. There were no lease deals on the Sport to be given and I always left feeling the sales people were giving me a “ take it or leave it attitude.” I ...
I called to make an appt with another dealership and I was told a date after my warranty expired and I explained to them I needed help now and they told me they would fit me in if it was an emergency. I called and Karen picked up and she asked me to come in the next morning and also informed me she can wait for me that same day if I made it before 6:30pm, she will waited for me. I was able to fix my car under warranty and she won a loyal customer out of me. She ...
Jean-Paul Drouillard is my sales rep. He’s one of the most impressive sales person I’ve ever met. He knows what he’s talking about, any questions or concerns are met and answered. There a no pressure environment so there’s no one hounding you constantly. Jean Paul sat down with me and discussed all the aspects of leasing, which I wasn’t aware of and eased my concerns. Someone I will go back to. Jim Pizzo
I recently brought my Jaguar in for service and the team was fantastic. They quickly got my vehicle checked in and I was out doing my thing. They were prompt in getting the work done and when I arrived to pick it up the vehicle was waiting for me. I have purchased 2 Jaguars from Manhattan in the last 7 months, which were great experiences, but this was my first time in service and it was truly a great experience.
Just purchased my second Jaguar from Jaguar of Manhattan. The entire staff is focused on the customer. They make the car buying experience easy, pressure-less, stress free and enjoyable. Thank you Jaguar of Manhattan.
We just picked up our brand new Land Rover from Robert Faraoni. We found the one we wanted online and called to get more information. Robert was extremely helpful and responsive. We made him an offer and it was accepted. We didn't have to haggle or go back and forth for days. It was all ridiculously simple and smooth. We feel like we got an excellent deal which makes the whole thing even better. The paperwork was sent over quickly and the deal was done within a day or so. We flew to NYC to pick it up and ...
Purchase a new RR. The team were professional and efficient. The process was completed within 2 days. Couldn’t be more helpful and make the experience of buying a new car easy.
Anthony Mckay Went to this dealership in August to purchase a Range Rover I had in mind with the color and accessories that I wanted included ..sales rep.I was given was Jermaine Velasco Right from the start Jermaine listened to what I wanted and started the process .Once in dealership I saw another higher price Range Rover I was interested in but the Main thing was Jermaine wasn’t like a used car salesman trying to get me to get another higher price model with extra stuff I wasn’t sure about .He gave me the Pros and Cons ...
Steven Schneier was my salesperson at Land Rover Manhattan. He was great to work with! My Range Rover HSE is exactly what I wanted. Very cool! We built the car together. We negotiated a fair price and he delivered an awesome car. Steven took time to go though the rover w me after delivery and we set up to my specifications. I don’t write reviews often. But the experience here was excellent. I look forward to recommending Steven to my pals. 5 star experience.
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