Customer Testimonials
I HAD THE MOST PLEASANT SALES EXPERIENCE AT LAND ROVER MANHATTAN THANKS TO SACHA'S ENTHUSIASTIC AND PROFESSIONAL SALES TECHNIQUE. HE'S TRULY ONE OF A KIND. ALSO THANKS TO CRAIG THE BUSINESS MANAGER, TRANSPARENCY IS HIS BEST TRAIT AS WELL AS HIS MANNERISM AND HUMOR. I LEFT SO HAPPY WITH MY 2022 CERTIFIED LAND ROVER SPORT ESPECIALLY AFTER I HAD THE WORST EXPERIENCE AT LAND ROVER NEW ROCHELLE. SACHA MADE IT UP TO ME WITH HIS EXCEPTIONAL CUSTOMER SERVICE GREATNESS. THANK YOU!! HIGHLYYYYY RECOMMEND!!!!!
This is the 3rd car that we have leased from this dealership and we have dealt with the same salesperson (Sacha Von Lowenstein) every time. He is always sensitive and responsive to our concerns / needs in selecting the right vehicle. He always endeavors to match any other offer out there and that is why we keep coming back to him. He is an asset to this dealership.
I came across exactly the type of car I was looking for online but these guys were about 120 miles from my house. Tough proposition but I decided to give a call. I reached Jean-Paul in sales and explained our situation. He couldn’t have been more helpful and responsive. He said he’d hold the vehicle while we travel 3 hours by train to NYC. When we arrived he had the car detailed, top open and ready to be appreciated. The price was so good it made no sense to negotiate; 2019 Mercedes E450 Cabriolet with 8100 miles (not a typo). The car ...
Jermaine was terrific to work with. The car was in perfect condition and he walked us through all of the vehicle's functions and synched up our phones with the vehicle. Great experience and my wife loves her car. I am considering another car through the dealership due to the pleasant way we were treated.
Smooth and efficient, We where in and out of the dealership within 1 hour with our New to us Cpo Ramge rover, dealt with Jermaine and he had everything ready car and Finance paperwork ready for us, no surprises and everything was there as agreed upon Very happy with our purchase.
I have been buying Range rovers the last 12 years, and my go to guy is Jermaine Velasco, He has always been thorough with the paperwork and always offers the best Deals on the cars along with the other Maintenance packages and accessories, No high pressure selling easy to deal with and always upfront with everything. David B.
Very smooth process and attentive staff. Jermaine was excellent in showing us the car and ushering us through the process.
Jermaine at the Land River dealership is one of the best. I’m on my 2nd vehicle with him and I literally do not have to do any heavy lifting when it comes to acquiring or trading in. He did all the work! Thank you
I highly recommend this dealership and Jermaine in particular if you are looking to purchase a vehicle. I purchase a new car every 2-3 years and this is the only dealership that I have come back to for a second time. I had an exceptional experience 2 times in a row. I purchased my second Range Rover from Jaguar Land Rover of Manhattan. Jermaine in sales and Issac the GM made the car purchasing experience easy, stress free and enjoyable. Thank you!
LR Manhattan has been my go to for years. They always take care of me and the service is always on point. I just picked up my second custom-built RR and I’m super happy!! Thank you Jermaine!
My experience with Manhattan Range Rover was a surprise and a pleasure. My original intention was to get repairs done for my 13 year old Range Rover Sport. I called and hooked up with a salesperson named Jermaine Velasco. Being that it was Christmas weekend there was a limited hours and staff. I dropped my older car to get repaired and started to converse with Jermaine at the shop. With his knowledge and honesty one thing led to another. Jermaine convinced me and I ended up purchasing a new Range Rover Sport! I am so glad that I listened to Jermaine’...
Jermaine Velasco has been our sales rep for over 13 years. We have purchased, leased, sold over 11 JLR. He’s attentive and proactive and makes the transaction seamless. He even helps when my cars need to be serviced for various reasons. Jermaine is the main reason we continue to buy from JLR Manhattan!
Jermaine Velasco was my sales man, I highly recommend seeing him, he was very professional and helpful. Overall satisfied with Jaguar Land Rover Manhattan.
Great salesman, James was quick and answered all of my questions. Highly recommend this dealership and especially this salesman!
I highly recommend JLR of Manhattan. We leased our Jaguar F-Pace three years ago from Robert Perroni and have been very pleased with his service and support ever since. Robert was extremely helpful and responsive with our needs, including the buyout of our lease. This week, we had our F-Pace in for regular maintenance which was handled smoothly. A special thanks to Isabella Principe of the Sales Dept. who helped me with re-configuring the Jaguar Remote app for my smart phone. Isabella was very courteous, knowledgeable and responsive to all my needs regarding the use of the app.
Our experience purchasing a new 2023 Defender could not have been handled any better thanks to the honest professionalism of our salesman Jermaine Valesco. Due to supply chain issues the vehicle arrived about 6 months past originally expected date. Jermaine always kept us informed and managed the need to extend our current Velar lease with no additional expenses incurred. This is our 3rd Land Rover purchased from Jermaine. Effortless car buying with a highly professional team at Land Rover Manhattan. Thanks Guys, see you on next purchase! Anna Burke
If you ever need to get a Range Rover the best guy to deal with is Jermaine Velasco!!!!! He gives yoj personalized service from beginning to end and beyond. He is the best person in car sales I have been with. This guy is legit very helpful. Save your time and just look for Jermaine Velasco!!!!!
It's never fun when something goes wrong with your car and you need to bring it in for service. So when it happens, you want the right people on your side. People who are as professional as they are pleasant to work with. People who have your back throughout the process. Marcelo Gloria over at Manhattan Land Rover is one such person. He was friendly, fair, and, without fail, genuinely ready to help, including giving me his personal cell number to call him directly with questions. He and his team — people like Catherine Vasquez and Slava (the most meticulous ...
One of the best dealerships I’ve dealt with in my 45 years of car ownership. I get a new car every 2-3 years. Isaac, the GM, and Ben, the Service manager, have gone over and shove multiple times since getting my I-Pace in September. I wholeheartedly recommend Jaguar land Rover of Manhattan, both sales snd service.
Service manager and the staff ( Karen Casado) were courteous and responsive. Kept me apprised of status and delivered my car to my garage when completed.
I always wait for my car because I live so far. Karen and Ben helped me and my little one wanted to stay by Karen desk and she was so patient and didn't mind the mess and noise he was making. It's also nice to see Ben is promoted to Service Manager
Land Rover service is excellent thanks to Sean who is always there, car is always cleaned and on time as promised, highly recommend this dealership
Land Rover Manhattan “ROCKS”. I just picked up my new “Range Rover Sport” from Manhattan JLR. An incredible Dealership where I dealt with a knowledgeable, honest and straight shooting salesperson Zhengiz “James” Zaku as well the “non-pushy” credit manager named James Lanzarone. .. That is, I started looking for a Range Rover Sport over 7 months ago. At the beginning of my search in February I visited several local Long Island Dealerships. There were no lease deals on the Sport to be given and I always left feeling the sales people were giving me a “ take it or leave it attitude.” I ...
I called to make an appt with another dealership and I was told a date after my warranty expired and I explained to them I needed help now and they told me they would fit me in if it was an emergency. I called and Karen picked up and she asked me to come in the next morning and also informed me she can wait for me that same day if I made it before 6:30pm, she will waited for me. I was able to fix my car under warranty and she won a loyal customer out of me. She ...
Jean-Paul Drouillard is my sales rep. He’s one of the most impressive sales person I’ve ever met. He knows what he’s talking about, any questions or concerns are met and answered. There a no pressure environment so there’s no one hounding you constantly. Jean Paul sat down with me and discussed all the aspects of leasing, which I wasn’t aware of and eased my concerns. Someone I will go back to. Jim Pizzo
I recently brought my Jaguar in for service and the team was fantastic. They quickly got my vehicle checked in and I was out doing my thing. They were prompt in getting the work done and when I arrived to pick it up the vehicle was waiting for me. I have purchased 2 Jaguars from Manhattan in the last 7 months, which were great experiences, but this was my first time in service and it was truly a great experience.
Just purchased my second Jaguar from Jaguar of Manhattan. The entire staff is focused on the customer. They make the car buying experience easy, pressure-less, stress free and enjoyable. Thank you Jaguar of Manhattan.
We just picked up our brand new Land Rover from Robert Faraoni. We found the one we wanted online and called to get more information. Robert was extremely helpful and responsive. We made him an offer and it was accepted. We didn't have to haggle or go back and forth for days. It was all ridiculously simple and smooth. We feel like we got an excellent deal which makes the whole thing even better. The paperwork was sent over quickly and the deal was done within a day or so. We flew to NYC to pick it up and ...
Purchase a new RR. The team were professional and efficient. The process was completed within 2 days. Couldn’t be more helpful and make the experience of buying a new car easy.
Anthony Mckay Went to this dealership in August to purchase a Range Rover I had in mind with the color and accessories that I wanted included ..sales rep.I was given was Jermaine Velasco Right from the start Jermaine listened to what I wanted and started the process .Once in dealership I saw another higher price Range Rover I was interested in but the Main thing was Jermaine wasn’t like a used car salesman trying to get me to get another higher price model with extra stuff I wasn’t sure about .He gave me the Pros and Cons ...
Steven Schneier was my salesperson at Land Rover Manhattan. He was great to work with! My Range Rover HSE is exactly what I wanted. Very cool! We built the car together. We negotiated a fair price and he delivered an awesome car. Steven took time to go though the rover w me after delivery and we set up to my specifications. I don’t write reviews often. But the experience here was excellent. I look forward to recommending Steven to my pals. 5 star experience.